01008 2200265 4500001002100000005001500021035002000036007000300056008004100059020002200100082001100122084001700133100002100150245007800171250001000249260004800259300002700307650001400334650002900348650002400377520026900401700002000670990002600690990002600716INLIS00000000001051320221108095138 a0010-0522000050ta221108 g 0 eng  a978-0-409-32578-2 a347.09 a347.09 BOU m0 aBoulle, Laurence1 aMediation :bSkills and Techniques /cLaurence Boulle and Nadja Alexander aed. 2 aAustralia :bLexisNexis Butterworths,c2012 axxviii, 375 p ;c24 cm 4aMediation 4aDispute resolution (Law) 4aConflict management aThis book deals systematically with all aspects of the mediation process, covering a wide range of planning, precautionary and trouble-shooting methods required in practice and all skills and techniques are related to the National Mediator Accreditation Standards.0 aNadja Alexander a24708/MKRI-P/VII-2016 a24708/MKRI-P/VII-2016