01713 2200289 4500001002100000005001500021035002000036008004100056020001800097041000800115082001200123084001800135100001900153245005300172260003100225300003900256500002400295520090700319650002101226650002601247990002501273990002501298990002501323990002501348990002501373990002501398INLIS00000000000284120221109034720 a0010-0520002841221109 | | eng  a9780415356558 aeng a352.538 a352.538 GRE c0 aGreve, Carsten1 aContracting for Public Services /cCarsten Greve aLondon :bRoutledge,c2007 axiii, 204 p. :b: illus. ;c23 cm. aIndeks : p. 200-204 aInsightful and comprehensive and covering new subjects like globalization and IT, this text, international in approach, provides a thorough introduction to the key phases of the contracting process and the skills required by managers in its implementation. These include: policy for contracting; strategic purchasing; understanding markets; communicating the contracting decision; designing and drafting the contract; the role of the consumer; and the regulation of service provision. Illustrated throughout with practitioner case-studies from a range of OECD countries, the book presents an important new theoretical 'contract management model' and a mature contract model, and explores the mechanisms, formal rules and informal norms that influence the way governments contract for public services. This book is essential reading for all students of public management and all public service managers. 4aPublic contracts 4aPublic administration a10672/MKRI-P/XI-2008 a10673/MKRI-P/XI-2008 a10673/MKRI-P/XI-2008 a10672/MKRI-P/XI-2008 a10672/MKRI-P/XI-2008 a10673/MKRI-P/XI-2008