01790     2200313   4500001002100000005001500021035002000036008004100056020001800097041000800115082001200123084001800135100002200153245007600175250001300251260004300264300003800307500002300345504001400368520089100382650002801273650002501301990002501326990002501351990002501376990002501401990002501426990002501451INLIS00000000000285020221112104406  a0010-0520002850221112                |          | eng    a9780136063667  aeng  a658.314  a658.314 DUB h0 aDuBrin, Andrew J.1 aHuman Relations : Interpersonal Job-Oriented Skills /cAndrew J. DuBrin  a10th ed.  aNew Jersey :bPearson Education,c2007  axxii, 405p. :b: illus. ;c28 cm.  aIndeks : p.395-405  ap.379-393  aThis book includes a wealth of experiential exercises, including new cases and self assessment quizzes that can be completed in class or as homework. This entire book is entire book is devoted to many different ways of improving interpersonal relations in organizations. A three-part strategy is presented for achieving the high level of effectiveness in interpersonal relations required in today's workplace. The book concerned with interpersonal skill training, the teaching skills in dealing with others so they can be put into practice. Interpersonal skills training is referred to as soft-skills training to differentiate it from technical training. (Technical skills training is referred to as hard-skills training.) The text is suited for participants in leadership and supervisory training courses that emphasize interpersonal skills, rather that leadership theory and research. 4aInterpersonal relations 4aPersonnel management  a10903/MKRI-P/XI-2008  a10904/MKRI-P/XI-2008  a10904/MKRI-P/XI-2008  a10903/MKRI-P/XI-2008  a10903/MKRI-P/XI-2008  a10904/MKRI-P/XI-2008