01171 2200253 4500001002100000005001500021035002000036008004100056020001800097041000800115082001200123084001800135100002000153245011000173250000600283260004700289300002800336520041500364650002700779650003200806650002700838990002600865990002600891INLIS00000000000900820221010092142 a0010-0520009008221010 | | eng  a9780071379444 aeng a158.221 a158.221 KIR d0 aKirschner, Rick1 aDealing With People You Can't Stand : How to bring out the best in people at their worst /cRick Brinkman a1 aNew York :bMc Graw Hill Publishing,c2002 axix, 226p.;23cm ;c23cm aPeople you can?t stand: They?re those difficult people who don?t do what you want them to do, or do what you don?t want them to do ? and you don?t know what to do about them. You don?t have to be their victim anymore. You can change difficult people, you can communicate with them in such a way that they change themselves. This book will help you to identify and assemble elements of effective communications. 4aInterpersonal Relasion 4aInterpersonal Communication 4apsychology, Industrial a07460/MKRI-P/XII-2007 a07460/MKRI-P/XII-2007