Indeks : p. 361 - 364 ; p. 350 - 360 ; "Each helping profession has its own body of knowledge, skills, and approaches to practice. This text encourages helping professionals to integrate their existing knowledge, skills, and approaches, with the conflict resolution knowledge, skills, and approaches presented in this text: What do I know from my professional education and experience? How does this compare and contrast with what I am learning about conflict resolution? What types of conflict resolution roles can or should I assume in my practice? What types of conflict resolution roles are inconsistent with my ordinary practice? Given the value-driven nature of conflict resolution, discussion questions and exercises in this text provide opportunities for students to explore and clarify their personal and professional values. In particular, students need to examine their values, attitudes, and beliefs toward anger, power, autonomy, privacy, paternalism, and social justice. Most helping professionals would say they value collaboration and peaceful means of dealing with conflict, these values are often challenged in practice-particularly when concerns such as power, emotions, miscommunication, greed, and limited resources come into play.