=LDR  00000nam  2200000   4500
=001  INLIS000000000002598
=005  20221112103756
=035  ##$$a 0010-0520002598
=008  221112################|##########|#eng##
=020  ##$$a 978-0-470-22754
=041    $$a eng
=082  ##$$a 658.409
=084  ##$$a 658.409 PEP r
=100   #$$a Peppers, Don
=245  1#$$a Rules to Break and Laws to Follow : $b How your business can beat the crisis of short-termism /$c Don Peppers and Martha Rogers
=260  ##$$a New Jersey :$b John Wiley & Sons,$c 2008
=300  ##$$a xvii,297 p.;23 cm. ; $c 23 cm.
=500  ##$$a Indeks : p.285-297
=504  ##$$a p.257-283
=520  ##$$a A fascinating, highly readable synthesis of business principles, technology, sociology and common sense, Rules to Break and Laws to follow persuasively shows the connection between customer trust and business profits, and then explains how to make it happen. You will learn how to make your company more innovative, how to ensure your employees actually enjoy what they're doing, and how to deal with the kinds of service and quality breakdowns that occasionally palgue any company, even a well-managed one.
=650   4$$a Success in business
=650   4$$a Customer relations
=700   #$$a Martha Rogers
=990  ##$$a 09230/MKRI-P/X-2008
=990  ##$$a 0231/MKRI-P/X-2008
=990  ##$$a 09230/MKRI-P/X-2008
=990  ##$$a 0231/MKRI-P/X-2008
=990  ##$$a 0231/MKRI-P/X-2008
=990  ##$$a 09230/MKRI-P/X-2008