=LDR 00000nam 2200000 4500 =001 INLIS000000000006541 =005 20221110110933 =035 ##$$a 0010-0520006541 =008 221110################|##########|#eng## =020 ##$$a 0-415-24380-7 =041 $$a eng =082 ##$$a 650.1 =084 ##$$a 650.1 BRA m =100 #$$a Braithwaite, Ray =245 1#$$a Mamaging Aggression /$c Ray Braithwaite =260 ##$$a London :$b Communitycare,$c 2001 =300 ##$$a ix, 184 hlm.; 24 cm (the social work skills series) ; $c 24 cm (the social work skills series) =500 ##$$a Indeks : index =504 ##$$a i.judul =520 ##$$a Ray Braithwaite: How to manage and respond to escalating violence towards staff working in the human services is a pressing professional problem. This workbook: Empowers individuals by providing a range of useful skills that can help in managing aggressionEnables staff placed in difficult or dangerous situations by their employers to address the issue effectivelyClarifies the responsibilities of the manager in ensuring staff are safeguardedBuilds confidence in staff and their managers by offering workable solutions to reducing levels of aggression in the workplace. Highlighting examples of good and bad practice, "Managing Aggression" is a book for anyone who has ever faced, or is likely to face, aggression at work. =650 4$$a Manajemen =990 ##$$a 01570/MKRI-P/II-2005 =990 ##$$a 01570/MKRI-P/II-2005