00000nam 2200000 4500 INLIS000000000010513 20221108095138 0010-0522000050 ta 221108################g##########0#eng## 978-0-409-32578-2 347.09 347.09 BOU m Boulle, Laurence Mediation : Skills and Techniques / Laurence Boulle and Nadja Alexander ed. 2 Australia : LexisNexis Butterworths, 2012 xxviii, 375 p ; 24 cm Mediation Dispute resolution (Law) Conflict management This book deals systematically with all aspects of the mediation process, covering a wide range of planning, precautionary and trouble-shooting methods required in practice and all skills and techniques are related to the National Mediator Accreditation Standards. Nadja Alexander 24708/MKRI-P/VII-2016 24708/MKRI-P/VII-2016