00000nam 2200000 4500 INLIS000000000002850 20221112104406 0010-0520002850 221112################|##########|#eng## 9780136063667 eng 658.314 658.314 DUB h DuBrin, Andrew J. Human Relations : Interpersonal Job-Oriented Skills / Andrew J. DuBrin 10th ed. New Jersey : Pearson Education, 2007 xxii, 405p. : : illus. ; 28 cm. Indeks : p.395-405 p.379-393 This book includes a wealth of experiential exercises, including new cases and self assessment quizzes that can be completed in class or as homework. This entire book is entire book is devoted to many different ways of improving interpersonal relations in organizations. A three-part strategy is presented for achieving the high level of effectiveness in interpersonal relations required in today's workplace. The book concerned with interpersonal skill training, the teaching skills in dealing with others so they can be put into practice. Interpersonal skills training is referred to as soft-skills training to differentiate it from technical training. (Technical skills training is referred to as hard-skills training.) The text is suited for participants in leadership and supervisory training courses that emphasize interpersonal skills, rather that leadership theory and research. Interpersonal relations Personnel management 10903/MKRI-P/XI-2008 10904/MKRI-P/XI-2008 10904/MKRI-P/XI-2008 10903/MKRI-P/XI-2008 10903/MKRI-P/XI-2008 10904/MKRI-P/XI-2008