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Judul Rules to Break and Laws to Follow : How your business can beat the crisis of short-termism / Don Peppers and Martha Rogers
Pengarang Peppers, Don
Martha Rogers
Penerbitan New Jersey : John Wiley & Sons, 2008
Deskripsi Fisik xvii,297 p.;23 cm. ;23 cm.
ISBN 978-0-470-22754
Subjek Success in business
Customer relations
Abstrak A fascinating, highly readable synthesis of business principles, technology, sociology and common sense, Rules to Break and Laws to follow persuasively shows the connection between customer trust and business profits, and then explains how to make it happen. You will learn how to make your company more innovative, how to ensure your employees actually enjoy what they're doing, and how to deal with the kinds of service and quality breakdowns that occasionally palgue any company, even a well-managed one.
Catatan Indeks : p.285-297
p.257-283
Bahasa Inggris
Bentuk Karya Tidak ada kode yang sesuai
Target Pembaca Tidak ada kode yang sesuai

 
No Barcode No. Panggil Akses Lokasi Ketersediaan
00000009230 658.409 PEP r Dapat dipinjam Perpustakaan Lantai 3 - Mahkamah Konstitusi RI Tersedia
pesan
00000009231 658.409 PEP r Dapat dipinjam Perpustakaan Lantai 3 - Mahkamah Konstitusi RI Tersedia
pesan
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100 0 # $a Peppers, Don
245 1 # $a Rules to Break and Laws to Follow : $b How your business can beat the crisis of short-termism /$c Don Peppers and Martha Rogers
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300 # # $a xvii,297 p.;23 cm. ; $c 23 cm.
500 # # $a Indeks : p.285-297
504 # # $a p.257-283
520 # # $a A fascinating, highly readable synthesis of business principles, technology, sociology and common sense, Rules to Break and Laws to follow persuasively shows the connection between customer trust and business profits, and then explains how to make it happen. You will learn how to make your company more innovative, how to ensure your employees actually enjoy what they're doing, and how to deal with the kinds of service and quality breakdowns that occasionally palgue any company, even a well-managed one.
650 4 $a Customer relations
650 4 $a Success in business
700 0 # $a Martha Rogers
990 # # $a 0231/MKRI-P/X-2008
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990 # # $a 09230/MKRI-P/X-2008
990 # # $a 09230/MKRI-P/X-2008
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