Detail Katalog

ID: 2598
Cover Rules to Break and Laws to Follow :  How your business can beat the crisis of short-termism / Don Peppers and Martha Rogers

Rules to Break and Laws to Follow : How your business can beat the crisis of short-termism / Don Peppers and Martha Rogers

Pengarang:
Peppers, Don ; Martha Rogers
Penerbit:
John Wiley & Sons,
Tempat Terbit:
New Jersey :
Tahun Terbit:
2008
Bahasa:
eng
Subjek
Success in business -- Customer relations
Deskripsi Fisik:
xvii,297 p.;23 cm. ; 23 cm.
ISBN:
978-0-470-22754
Nomor Panggil:
658.409 PEP r
Control Number:
INLIS000000000002598
BIB ID:
0010-0520002598
Catatan
Indeks : p.285-297 ; p.257-283 ; A fascinating, highly readable synthesis of business principles, technology, sociology and common sense, Rules to Break and Laws to follow persuasively shows the connection between customer trust and business profits, and then explains how to make it happen. You will learn how to make your company more innovative, how to ensure your employees actually enjoy what they're doing, and how to deal with the kinds of service and quality breakdowns that occasionally palgue any company, even a well-managed one.
Status
Tersedia di OPAC Bibliografi Nasional Indonesia Karya Tulis Ilmiah Nasional
Informasi Eksemplar & Metadata
Nomor Barcode Nomor Panggil Akses Lokasi Ketersediaan
00000009230 658.409 PEP r Dapat dipinjam Mahkamah Konstitusi RI Tersedia
00000009231 658.409 PEP r Dapat dipinjam Mahkamah Konstitusi RI Tersedia
Format MARC21 - Total 24 field
Tag Ind1 Ind2 Nilai Urutan
001 _ _ INLIS000000000002598 1
005 _ _ 20221112103756 2
035 # # $a 0010-0520002598 3
008 _ _ 221112################|##########|#eng## 4
020 # # $a 978-0-470-22754 5
041 _ _ $a eng 6
082 # # $a 658.409 7
084 # # $a 658.409 PEP r 8
100 _ # $a Peppers, Don 9
245 1 # $a Rules to Break and Laws to Follow : $b How your business can beat the crisis of short-termism /$c Don Peppers and Martha Rogers 10
260 # # $a New Jersey :$b John Wiley & Sons,$c 2008 11
300 # # $a xvii,297 p.;23 cm. ; $c 23 cm. 12
500 # # $a Indeks : p.285-297 13
504 # # $a p.257-283 14
520 # # $a A fascinating, highly readable synthesis of business principles, technology, sociology and common sense, Rules to Break and Laws to follow persuasively shows the connection between customer trust and business profits, and then explains how to make it happen. You will learn how to make your company more innovative, how to ensure your employees actually enjoy what they're doing, and how to deal with the kinds of service and quality breakdowns that occasionally palgue any company, even a well-managed one. 15
650 _ 4 $a Success in business 16
650 _ 4 $a Customer relations 17
700 _ # $a Martha Rogers 18
990 # # $a 09230/MKRI-P/X-2008 19
990 # # $a 0231/MKRI-P/X-2008 20
990 # # $a 09230/MKRI-P/X-2008 21
990 # # $a 0231/MKRI-P/X-2008 22
990 # # $a 0231/MKRI-P/X-2008 23
990 # # $a 09230/MKRI-P/X-2008 24
Penjelasan Field MARC21:
  • 001: Control Number
  • 005: Date and Time of Latest Transaction
  • 020: ISBN
  • 100: Main Entry - Personal Name
  • 245: Title Statement
  • 250: Edition Statement
  • 260: Publication Information
  • 300: Physical Description
  • 650: Subject
  • 700: Added Entry - Personal Name
Informasi Katalog

Ditambahkan: 26 Nov 2008
Disetujui OPAC: 08 May 2020
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